Is that against the rules? Or can I do this?

:gafrobang:

HostGator Review

Thank you HostGator – keep up the good work!

Thank you for your patience during this time.

A few months ago I started a new website, bought the large plan. Since day one there were only problems. These were the worst of the kind – the ‘server performance’ issues. That meant the server had a cancer but nobody was/is there to diagnose it.

The biggest problem is the server’s response time is very frequently high. You can click 10 times on different page and it loads fine, but on 11th click the page loads like 10 seconds. It happens randomly so there’s no way to get any pattern.

Support doesn’t know how to fix the problem. My guess is the server is oversold or has some processes that kill the server.

To sum up, the ‘business server’ is maybe good for domain park hosting. Hosting anything else you look like an amateur fool (from your visitor’s point of view). It’s no wonder – with the ‘nolimit’ policy you share your server with monster sites that don’t care about your little website.

I don’t know what’s going on with HostGator but I’ll be requesting to move the site to another server in the hopes it doesn’t have a cancer. But I’m not too hopeful because when I visit another site on HG servers I see the same problems – sporadic but frequent outages. So my only solution may be to move away because the times when HostGator was a ‘good, reliable hosting service’ are gone. Now they only live their legend which soon will be forgotten too.

A very disappointed HostGator customer.

Site IP: 174.120.6.60

My name servers:
ns1603.hostgator.com
ns1604.hostgator.com Share and Enjoy:

]]> http://hostgator-reviewed.0z.co.uk/cancer-spreading-hostgators-server-very-disappointing-experience/502/feed/ 0 http://hostgator-reviewed.0z.co.uk/good-price-but-mediocre-everything-else/501/ http://hostgator-reviewed.0z.co.uk/good-price-but-mediocre-everything-else/501/#comments Fri, 02 Oct 2009 08:40:06 +0000 http://hostgator-reviewed.0z.co.uk/good-price-but-mediocre-everything-else/501/ After about 2 years of evaluation, I’m about ready to voice my opinions on Hostgator and its services.

We are currently on the Reseller Plan. And we are starting to get more and more e-commerce development projects. We moved our e-comm development to Magento recently and are currently hosting 3 of our clients on Hostgator servers.

In the beginning we were somewhat satisfied. The main reasons being that 1) we didn’t work with Magento back then 2) we had a separate dedicated server hosted in-house.

As of late, there has been a lot of down times. Although some of them I can totally understand. Such as applying security fixes on the servers. But at the same time, these down times should have been notified via email to AT LEAST the reseller customers. The response I got after informing the cs rep at Hostgator was that I should have checked the forums.

After 2 years, I just created my account and this is my very first post. So that pretty much states that I’ve never checked the forums. I just don’t have the time to. Although all clients should be notified directly, reseller customers are a bit more important I believe. Reason being is that we have other clients under us.

When down times happen, our clients are yelling at us – and in turn ruins our credibility. At the least, if we gave them a notice – it wouldn’t be as bad.

Now, the biggest letdown for us has been the POOR PERFORMANCE of Magento on Hostgator’s servers. With Magento becoming ever more popular, I would have figured Hostgator would have optimized their servers by now.

Although I understand that there can be other things to be considered, as such optimizations can have side-effects in terms of security, server load and etc – I believe Hostgator could have found a solution that’s beneficial for all.

Due to Magento being such a resource hog, there are plenty of optimizations that can(need) be done. But the problem is that most of them aren’t possible unless you’re on a dedicated server. Lately there are more and more shared servers that provide these performance upgrades. For such a popular hosting company, Hostgator should have been ahead of the times and made the appropriate optimizations earlier.

We have waited and waited. And now, our patience has depleted. We are currently getting ready to move all our clients over to another hosting provider. It really is a shame this couldn’t work out. But 2 years has been pretty frustrating and now we’re ready to move on.

FYI

If anyone is looking to host Magento on Hostgator’s shared servers, look elsewhere. The few I hear that are Magento-friendly are: Aspiration Hosting and SimpleHelix.

We appreciate your patience during this time.